Feeling Slightly Vindicated

This article in the Calgary Herald this morning has left me feeling somewhat vindicated.  I've been having billing issues with Enmax for 8 months now, have called them on a monthly basis, and there is still no resolution.  Twice now, they've submitted the resolution request, but submitted it with the wrong information, leading nowhere.  There's nothing like good customer service!  Let's just say that the next time I move (I cancelled my utilities for this move, since I won't need them at Grandma's) I won't be setting up my utility account with Enmax.